bdjtl Privacy Policy

We may collect various types of information during registration and use of the bdjtl platform. These are described in detail below:

A. Information Provided Directly by You:

• Full name and date of birth
• Email address and contact details
• Password (stored in encrypted form)
• Payment-related information — such as bKash, Nagad, or Rocket numbers (not the full account number, only the portion needed to identify the transaction)
• National ID card or passport details for identity verification (as part of the KYC process)

B. Automatically Collected Information:

• IP address and device type
• Browser type and version
• Cookies and session data
• Time and duration of access to the platform
• Logs of pages visited and gaming activity
• Referral source information

C. Information Received from Third Parties:

• Transaction confirmation information from payment processors (bKash, Nagad, Rocket)
• Information from fraud prevention service providers where applicable

bdjtl uses your information only for the following legitimate purposes:

• Account Management: To facilitate your registration, login, and account security.
• Identity Verification (KYC): To meet regulatory requirements for age verification (21+) and fraud prevention.
• Financial Transactions: To securely process deposits and withdrawals.
• Customer Support: To assist you via 24/7 live chat and email.
• Platform Improvement: To conduct analysis and improve your user experience.
• Responsible Gaming: To monitor your gaming behaviour and identify potential issues early.
• Legal Compliance: To comply with applicable laws and regulations.
• Communications: To send important service-related notices and updates.

We do not send marketing communications without your consent. You can opt out of marketing communications at any time.

The bdjtl website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve the functionality of the platform.

Types of cookies we use:

• Essential Cookies: Required to maintain login sessions and ensure security.
• Functional Cookies: Help remember your preferences and settings.
• Analytics Cookies: Help analyse site usage to improve services.

You can control or disable cookies from your browser settings. However, disabling cookies may cause some features of the platform to not work properly.

bdjtl never sells, rents, or commercially distributes your personal information. However, information may be shared in the following limited circumstances:

• Service Providers: Trusted third parties engaged in payment processing (bKash, Nagad, Rocket), IT infrastructure, or customer support — only for necessary services and under strict confidentiality agreements.
• Game Providers: Providers such as Pragmatic Play, Spribe, JILI, and others may receive the minimum information necessary to operate games.
• Legal Requirements: In response to court orders, lawful government directives, or valid requests from law enforcement agencies.
• Fraud Prevention: As part of anti-money laundering (AML) processes and fraud detection systems.
• Business Transfers: In the event of a change of business ownership, users will be notified in advance.

Beyond the circumstances above, your information will not be shared with any third party without your explicit consent.

The security of your personal information is our highest priority. bdjtl maintains the following technical and organisational security measures:

• SSL/TLS Encryption: All data transferred between your browser and our servers is encrypted.
• Password Hashing: Your password is never stored in plain text.
• Access Controls: Only authorised staff can access your information.
• Firewall and Security Monitoring: Systems are continuously monitored.
• Regular Audits: Data protection measures are regularly reviewed and updated.
• Staff Training: All staff are trained in data protection.

While we always strive to ensure the highest level of security, it is not possible to guarantee 100% security on the internet. You are therefore encouraged to use a strong password and not share it with anyone.

bdjtl does not retain your information beyond the period it is needed. The retention period depends on the type and purpose of the data:

• Active Account Data: Retained for as long as the account remains active.
• Transaction Records: Retained for the period required by financial regulations.
• Closed Account Data: Retained for the appropriate period after account closure to meet legal requirements.
• Log Files: Retained for a limited period for security and troubleshooting purposes.

At the end of the retention period, data is securely deleted or anonymised so that it can no longer be linked to any individual.

You have the following rights regarding your personal information:

• Right of Access: You may request to know what information we hold about you at any time.
• Right to Rectification: You may request correction of any inaccuracies in your information.
• Right to Erasure: In certain circumstances, you may request that your information be deleted (where there is no legal obligation to retain it).
• Right to Object to Processing: You may object to your information being used for marketing purposes.
• Right to Data Portability: You may request to receive your information in a structured format.
• Right to Withdraw Consent: You may withdraw consent at any time for any processing carried out on the basis of consent.

To exercise any of the above rights, email [email protected] or contact us via 24/7 live chat. We will endeavour to respond to your request within 30 business days.

bdjtl strictly provides services to individuals aged 21 and above. We do not knowingly collect or process information from anyone under the age of 21.

Age is verified during the registration process. If a user provides a false age, their account will be closed immediately and their information deleted. If we become aware that information from a minor has been collected inadvertently, it will be deleted immediately.

bdjtl is an international platform. Your information may therefore be stored or processed on servers in countries where data protection laws may differ from those in Bangladesh. Wherever data is processed, we ensure that the standards of this privacy policy apply.

All third-party service providers contracted with us are committed to maintaining the same level of data protection.

bdjtl reserves the right to update or modify this privacy policy at any time. For significant changes, we will notify you by email or through a notice on the platform.

Continuing to use the platform after changes have been made will be considered as your agreement to the updated policy. You are therefore advised to visit this page regularly. The date of the most recent update is shown at the top of the page.

We also use information about your gaming behaviour to ensure responsible gaming. If we notice any patterns that may indicate problematic gaming behaviour, we may send you information about available support.

To learn more about responsible gaming, please read our Responsible Gaming page.

If you have any questions, concerns, or requests regarding this privacy policy, please contact us through the following: